Terms of service

TERMS OF SERVICE
OVERVIEW
This website is operated by Shibi Gold. Throughout the site, the terms “we”, “us” and “our” refer to Shibi Gold Cosmetics. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - COSMETIC PRODUCT DISCLAIMERS & ALLERGY NOTICE
Shibi Gold offers topical cosmetic formulations. By purchasing our products, you acknowledge and agree to the following terms regarding product use, safety, and health liabilities:
  • Patch Test Requirement: We strongly recommend that all customers perform a 24-hour patch test on a small area of skin before full use of any cosmetic product to ensure compatibility.
  • Allergy Liability Disclaimer: Our products contain various natural and synthetic ingredients, which are clearly listed on our packaging and online product descriptions. It is your sole responsibility to review all ingredient lists prior to use to avoid potential allergic reactions or sensitivities. Shibi Gold is not legally liable or financially responsible for any individual adverse skin reactions, breakouts, rashes, allergies, or medical conditions resulting from the use or misuse of our products.
  • No Medical Claims: Any information, descriptions, or claims provided on this website are for educational and cosmetic purposes only. Our products are not medical treatments, pharmaceuticals, or medical devices. They are not formulated or intended to diagnose, treat, cure, or prevent any skin disease, medical condition, or illness. If you have a pre-existing skin condition, are pregnant, or are under medical care, consult a licensed dermatologist or physician before use.
  • Product Storage: You agree to store all cosmetic items in accordance with the instructions provided on the packaging (e.g., away from direct sunlight, stored in a cool dry place, keeping lids tightly sealed). We are not responsible for product degradation, spoilage, or contamination caused by improper consumer storage or hygiene practices.
SECTION 3 - ACCURACY OF PRODUCT DETAILS & DIGITAL IMAGES
We make every effort to display the colors, textures, and packaging of our cosmetic products as accurately as possible on our store. However, we cannot guarantee that your computer monitor or mobile screen's display of any color or texture will be perfectly accurate.
Slight variations in color, shade, consistency, or packaging design may occur between batches due to the nature of cosmetic manufacturing. We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction, and we may exercise this right on a case-by-case basis.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
SECTION 6 - HYGIENE & RETURN RESTRICTIONS
Due to the sanitary and strictly personal nature of cosmetic, skincare, and beauty products, our returns are highly restricted to protect public health and safety.
  • All sales of opened, unsealed, swatched, or used cosmetic items are final and cannot be returned, exchanged, or refunded.
  • Specific conditions regarding returns for unopened and factory-sealed products are governed exclusively by our separate Refund Policy, which is incorporated into these Terms by reference.
SECTION 7 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
  • (a) for any unlawful purpose;
  • (b) to solicit others to perform or participate in any unlawful acts;
  • (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
  • (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
  • (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
  • (f) to submit false or misleading information;
  • (g) to upload or transmit viruses or any other type of malicious code.
SECTION 8 - LIMITATION OF LIABILITY
In no case shall Shibi Gold, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product.